Volume XIII, Issue 1

Page 8   

From: Legislative Update <legis@troa.org>
To: <jwhalladay@msn.com>
Subject: Special Legislative Alert 12_26_02
Date: Thursday, December 26, 2002 11:12 AM

This is a TROA Special Legislative Alert for Thursday, December 26, 2002.

Theft of TRICARE Personal Information Announced



The Department of Defense (DoD) has announced a computer theft of the personal information of TRICARE beneficiaries serviced by the TRICARE Central Region health contractor, TriWest Healthcare Alliance Corp., headquartered in Phoenix Arizona. The computer files were stolen on December 14, 2002. On December 23, DoD requested TROA and other military service organizations to alert their members of this incident.

The theft involves the personal identification information of an unknown number of active duty and retiree TRICARE Prime enrollees. There is no indication that other regions in the TRICARE system have been compromised. The Defense Criminal Investigative Service and the FBI are investigating the crime.

TriWest has indicated it will be contacting its TRICARE Prime enrollees to advise them that, "Although we do not know the intent of the crime or if any of the information will ever be accessed or misused, we want to advise you that the theft of your personal information, to include your Social Security Account Number (SSAN), may potentially place you at risk for identity theft." DoD has ordered other TRICARE contractors to assess their own security measures, in the hope of preventing future thefts.

The DoD TRICARE Management Authority issued a news release on the incident on 23 December: http://tricare.osd.mil/newsreleases/2002/news0236.htm. The release contains an email address, computertheft@triwest.com, and a toll-free number for potentially affected beneficiaries in the TRICARE Central Region to contact: 1-888-339-9378.

The TRICARE Central Region includes the states of Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, Utah, Wyoming, Arizona, New Mexico, Nevada, and extreme west Texas. A map of the TRICARE Central Region can be found at http://www.tricare.osd.mil/beneficiary/.

The Federal Trade Commission Web site offers valuable information to help citizens confronted with identity theft: http://www.consumer.gov/idtheft/.

TROA is deeply troubled by this serious breach of personal information security. Identity theft is a serious crime. We will closely monitor the TRICARE Management Authority's follow-up on this very unfortunate situation. The Defense Criminal Investigative Service, FBI and other law enforcement agencies must do all they can to prevent the unauthorized use of the stolen information and ensure that security measures are strengthened to preclude a similar event in the TRICARE Central Region or elsewhere in the TRICARE system.

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